Noise is present wherever information is shared. The FINESSE Fishbone Diagram® provides technical professionals with a structured way to reduce it. Whether preparing a board briefing, facilitating a workshop, or crafting a public presentation, the N in FINESSE reminds you to keep the message clear and concise.

Empathy is the first E in the FINESSE Fishbone Diagram®. It is the starting point for every effective communication effort involving complexity and uncertainty.

The Illustrate bone of the FINESSE Fishbone Diagram® includes all the visuals and graphics we use to make large data sets understandable.

The facilitator bears responsibility for reminding and refreshing participants of the Frame at key intervals. Communicating the Frame early and often ensures alignment and minimizes misunderstandings.

The Tackle Shop, now at JD Solomon Inc., offers practical tools and guidance to help bridge the communication gap and ensure facilitated sessions are effective.

There is something tougher and more rigid about a Strategic Plan than most organizations think.

Developing useful predictions requires facilitators and participants to understand a handful of key concepts related to predictions, probability, and risks.

Understanding what facilitation is and the elements of CATER provides the foundation for guiding participants to solutions that are created, understood, and accepted by all.

The river basin plan was completed by the Pee Dee River Basin Council, a collection of stakeholders with diverse interests in the basin...

CATER is a mental model that helps facilitators recall the critical elements for group collaboration.

According to Google, these are the top six topics we published in the last five years that are surging.

Root Cause Analysis, Business Cases, FMEA, Fault Tree Analysis, and Monte Carlo Simulations will be covered.

The public meeting is 6 p.m.-8 p.m. Tuesday, January 14, 2025, at the Clemson Pee Dee Research and Education Center in Darlington, SC

We are thankful to our core clients and great professional team for making the past five years a success.

Effective collaboration requires facilitators to determine which work is best done by teams and which is best done by individuals.

Communicating clearly with the team about why the facilitated effort is ending is essential.

When team members do not share information, misunderstand instructions, or fail to give updates on their progress, the team will struggle.

Assessing critical infrastructure and facilities is essential for maintaining performance as systems age. Mid-level engineers are...

Establishing common knowledge is an essential component of effective team dynamics. A knowledge transfer session is a great way to get...

Communicating with FINESSE is focusing on asset management in early 2024. This focus includes two articles on how to be successful, two...