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INSIGHTS
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FACILITATION
The Plus-Delta Feedback Method
Facilitators in manufacturing, utilities, and service industries adopted the symbol as a natural shorthand for “change,” gradually shaping the two‑column format that would later be recognized as Plus–Delta.
Eight Fascinating Hooks and Writing Techniques in “Facilitating with FINESSE”
The book's mix of storytelling and simple cognitive anchors makes the lessons stick, giving practitioners the confidence to use these facilitation techniques in the messy realities of business life.
Why Most Board Chairs and Facilitators Fail: The Rules of Order They Never Learn
When leaders know the rules—whether self‑created or formally adopted—they create an environment where people can contribute without worrying about being cut off, ignored, or steamrolled. The rules serve as the neutral referee, keeping the work moving.
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ASSET MANAGEMENT
ASSET MANAGEMENT
How to Communicate Asset Risk Without Overreliance on Heat Maps
The reality is that many risk scores are built on limited data. Asset condition assessments may be incomplete. Failure histories may be inconsistent. Consequence estimates may be based on outdated assumptions
Twenty Reasons Organizations Perform Asset Condition Assessments
Before beginning your next condition assessment, resist the temptation to start with inspection forms, testing equipment, or data collection software. Instead, start with a much simpler question: What decision are we trying to improve?
Why Every Organization Needs a Renewal & Replacement (R&R) Forecast
So show me the money! What is your facility or system going to cost over the next 20 years, and what is your data telling you about that number?
PROJECT DEVELOPMENT
PROJECT DEVELOPMENT
Why Apply Replacement Asset Value (RAV) in Capital Planning
Capital planners need fully burdened replacement estimates. Maintenance leaders need consistent RAV calculations. When organizations frame these concepts correctly, they reduce confusion and improve outcomes.
Three Things You Need to Know About Capital Project Prioritization
Capital project prioritization often breaks down long before the scoring starts. Maturity, human judgment, and organizational capacity ultimately determine whether the process succeeds or frustrates everyone involved.
NPV versus NPC: The Small Distinction That Flips Big Project Decisions
This difference leads to different behaviors. In NPV, a higher discount rate reduces the value of future benefits, often favoring projects with earlier returns. In NPC, a higher discount rate reduces the weight of future costs, which can make large, long‑duration, back‑loaded projects appear more attractive. This is why discount‑rate selection is a policy decision that shapes which alternatives rise to the top.
ENVIRONMENTAL
ENVIRONMENTAL
Environment Risk: The Psychology of Rare Events
Danger is real, but risk is socially constructed. Rare events expose how psychology, perception, and power shape environmental risk far more than technical models alone.
Emerging Contaminants: What Your Community Needs to Know
The CEC contains approximately 200 chemicals and CCL 5 contains 66 and 12 microbial contaminants. The size of each list reflects its purpose.
The universe of Contaminants of Emerging Concern (CECs) under the Clean Water Act includes hundreds of chemicals. The list is intentionally large to support research, monitoring, and method development.
Environmental Risk and Uncertainty: Eliminating Uncertainty
The distinctions between epistemic and aleatoric uncertainty continue because they clarify what can be reduced versus what must be managed.
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