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INSIGHTS
Click the topics below to see posts.
FACILITATION


How to Use Synergy to Communicate with the FINESSE Fishbone Diagram
Decisions are shaped not by one person’s logic but by the gravitational pull of an inner circle. If you want to communicate effectively in these environments, you must understand Synergy and, more importantly, work with it rather than against it.


How to Use Structure to Communicate with the FINESSE Fishbone Diagram
Without Structure, your Frame collapses, your Illustrations lose impact, and your Empathy never reaches the audience.


How to Reduce Noise Using the FINESSE Fishbone Diagram
Noise is present wherever information is shared. The FINESSE Fishbone Diagram® provides technical professionals with a structured way to reduce it. Whether preparing a board briefing, facilitating a workshop, or crafting a public presentation, the N in FINESSE reminds you to keep the message clear and concise.
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ASSET MANAGEMENT
ASSET MANAGEMENT


Why Replacement Asset Value Gets Misunderstood … and why it matters most
The most important thing is to develop RAV and avoid over-engineering a simple (and powerful) concept.


The Top Ten Ways to Express Asset Value
Across engineering, finance, insurance, and operations, at least 10 commonly used expressions of asset value are used in practice. Understanding them reduces confusion and improves decision‑making.


Why Asset Value is Poorly Done in Asset Management Programs
Treating asset valuation as a periodic, standardized engineering process mirrors the rigor of condition assessments and ensures that data remains both defensible and operationally relevant.
PROJECT DEVELOPMENT
PROJECT DEVELOPMENT


How Project Managers Can Be Brief and Know Their Message Is Clear
My rule of thumb is that 1200 words correlate to 10 minutes of speaking time.


How to Communicate Facility and Infrastructure Master Plans
Master plan developers must recognize participants may have vested positions. The goal is not to eliminate divisions, but to foster understanding and leave room for negotiation. This calls for nuance and sequencing.


How to Save Your Project: Essential Communication Tips Every Manager Needs
Empathy creates bridges. It’s what transforms technical expertise into shared understanding.
ENVIRONMENTAL
ENVIRONMENTAL


Environmental Risk and Uncertainty: Expertise Matters Most
Knowing what is missing is just as important as knowing what is included. Expertise matters.


Environmental Risk & Uncertainty: The Precautionary Principle
So “better safe than sorry” only addresses a high-level aspect of dealing with risk and uncertainty. Fine points such as “by how much” and “in what combination” are necessary considerations.


Risk and Uncertainty: Understanding Small Worlds, Large Worlds
Context matters. Effective decision making depends on knowing when we’ve moved beyond the comfort of small worlds and into the uncertainty of larger ones.
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