Reliability earns confidence when things go right. Dependability earns trust when things go wrong. In business, leadership, and life, we praise reliability—consistent performance and results. Reliability builds credibility. It’s measurable, predictable, repeatable. Dependability runs deeper. Dependability says, “You can trust me when it matters most.”   Reliability is a system trait; dependability is a human one. You can track reliability in a spreadsheet — uptime, cycle coun

The most common mistake is accepting redundancy as in place without testing or validating it. Are you sure that the switching works?

The session is titled "How Baseball Teaches Us Everything We Need to Know About Human Error" and is scheduled for Wednesday, October 19,...