Dependability shows up in moments of pressure, when conditions change, and when others need reassurance that someone will step forward.

It is particularly useful in strategic planning, systems thinking, and collaborative decision-making.

Tolerating failure only works when you confirm that the redundancy works.

FINESSE Creates Effective Communication to Senior Management. FINESSE is peer-reviewed and battle-tested. Most importantly, it works.

FINESSE is a powerful cause-and-effect approach that describes how effective communication works in the real world. FINESSE is a linear...

Using physical and operational boundaries is a common way to frame problems. Using the same approach for establishing problem boundaries...