Effective communication is about listening to the decision makers’ needs and meeting them in a way they understand.

The FINESSE Fishbone Diagram is a powerful tool for addressing communication challenges in major decisions.

Executives do care about the details. However, initially, they simply don't have the time to wade through them all.

Senior management and boards of directors don’t need all the technical details.

FINESSE is a model that helps you get the boss, and boss's boss, to understand.

This article lays the foundation for communicating the challenges of asset management. We discuss what asset management is and the top...

One of the questions I get when people learn that I’ve written a book on leadership is “How can I get senior leaders to do their job?”...