Master plan developers must recognize participants may have vested positions. The goal is not to eliminate divisions, but to foster understanding and leave room for negotiation. This calls for nuance and sequencing.

JD Solomon, Inc has supported Kansas City Water's Smart Sewer program with Burns & McDonnell over the past three years. Our services...

Fist to five is a simple and effective technique for improving team dynamics and gauging consensus. In this simple method, participants...