Insist on evidence if you want your RCAs to drive lasting improvements rather than surface-level fixes. Make time-stamped communications required pre-work. Size the window to the scenario. Build the micro-timelines, mark what is recorded and what is recalled, let the record settle the conflicts, and look across events.

When team members do not share information, misunderstand instructions, or fail to give updates on their progress, the team will struggle.

An incredible number of technical professionals believe that effective asset management can only be performed with a meaningful...