Beware of those who say we should eliminate all subjectivity by using mathematical/quantitative models. At best, the insights from models help reduce some of the subjectivity but will never eliminate it altogether. All models include the subjectivity of the modeler, and even our cherished Monte Carlo simulations require subjective evaluations of the input probability distributions.

One of the most common pitfalls in technical communication is sliding, often unintentionally, from informing to advocating.

The most important thing is to develop RAV and avoid over-engineering a simple (and powerful) concept.

Knowing what is missing is just as important as knowing what is included. Expertise matters.

So “better safe than sorry” only addresses a high-level aspect of dealing with risk and uncertainty. Fine points such as “by how much” and “in what combination” are necessary considerations.

When we communicate asset life clearly and contextually correctly, we create shared understanding and decisions that hold up in the real world.

Context matters. Effective decision making depends on knowing when we’ve moved beyond the comfort of small worlds and into the uncertainty of larger ones.

Understanding the underlying context behind the probabilities is crucial before applying them in practice.

Decision quality frameworks and communication approaches like FINESSE Fishbone Diagram create a pathway for clearer, more actionable environmental solutions.

"We all have similar ethics issues, but some people take them to places that are hard to imagine."

“We don’t need all of our eggs in one basket.  We need options available to us,” stated Commissioner Bill Stovall.

Both boards have expressed concerns about affordability to water customers.

It will not be as good or as bad as either political extreme predicts. Changes are coming, along with a period of uncertainty,

JD Solomon Inc provides practical solutions.

This virtual session will provide inside approaches and tips on how to get the facilities and infrastructure budgets that you need.

...the ocean has its own way of deciding who the better fisherman is on any given day.

Guesstimate blend of the words “guess” and “estimate.”

Several federal-level lawsuits have been consolidated into one.

The seven rules of SPC provide a structured approach to monitoring and controlling processes, ensuring deviations are correctly identified.

You are either a trusted advisor, a persuader, or a manipulator. "Cherry-picking" information is the single biggest threat to credibility.