Decisions are shaped not by one person’s logic but by the gravitational pull of an inner circle. If you want to communicate effectively in these environments, you must understand Synergy and, more importantly, work with it rather than against it.

Without Structure, your Frame collapses, your Illustrations lose impact, and your Empathy never reaches the audience.

Does your senior manager wish you to bring them the facts to make a good decision? To do so, you must learn to be a good fact-checker....

The first rule of communicating in English is to understand what the goal of communication is. That goal, very simply is… ‘To understand...