Before entering the room, take a moment to reset. Acknowledge your own feelings, then set them aside. As the conversation unfolds, resist the temptation to plan your response while others are speaking.

There’s usually less pressure than we imagine, but it also means the real work happens long before the meeting begins.

The FINESSE Fishbone Diagram is a powerful tool for addressing communication challenges in major decisions.

So how do you do that? Start with empathy. Understand your audience’s concerns, hopes, and values.

I promised myself I would never step into a meeting again without being able to explain who I was and what I wanted in three sentences or less.

Guest contributors came from various market sectors, geographies, and experiences. All had the freedom to choose any topic of experience that reflected their perspectives on effective communication.

Executives do care about the details. However, initially, they simply don't have the time to wade through them all.

For my money, the top question is whether you trust executive leadership.

Connecting the material to executives doesn’t mean dumbing down the work.

When something is obvious, it does not require embellishment.

However, without clear and effective communication, even the most well-structured risk management plans fail in execution.

Project managers can turn difficult conversations into opportunities for collaboration and growth.

Effective business cases foster ongoing alignment rather than simply persuading stakeholders at a single moment in time,

The things you do to make your presentation and reports more accessible to people with impairments make your work more understandable to all

A well-timed pause isn’t a break in your speech—it’s part of your message.

Traditional communication approaches miss these three elements for high-stakes presentations. Most communication training focuses on...

Simple questions feel less intimidating, making people more likely to respond truthfully.

By adopting checklists, seeking third-party reviews, and utilizing the FINESSE Fishbone Diagram, you can greatly improve your communication

Online editing tools such as Grammarly are invaluable for clear and effective communication.

FINESSE is a model that helps you get the boss, and boss's boss, to understand.